“Social instability will get us long before AI does.” If I had a dollar for every time I’ve heard someone use the words innovation or disruption in a boardroom or conference venue in the last ten years, I’d have 0.892 bitcoin. Sadly, there is an inverse correlation between the number of people who talk about innovation and …

I posed the question of what’s the single best piece of business advice you’d ever received to Twitter, Facebook and LinkedIn recently. There were some great answers, so I’ve collated and listed here. Sorry if I didn’t manage to capture them all. If you have a gem that’s not here, please add it to the …

Ideas are worthless. Execution is everything. Many would argue the inherent value of ideas. Personally, I believe ideas in and of themselves are worthless. An average idea with even the tiniest first step taken is immeasurably more valuable than a phenomenal idea coupled with zero action. Derek Sivers, entrepreneur and all-round smart human, has expressed …

Never settle. Businesses – and agencies in particular – mess up when they settle. The biggest enemy of innovation in any company is past success. When you think you have it made – when you think you’ve gotten it right, you’re already in trouble. Winning customers is tough. Keeping customers is tougher. Shaping the future of customer relationships is …

The toughest part of running Cerebra has been finding, hiring, losing and firing employees. While client wins and losses and the ups and downs in between are emotional rollercoasters in their own right, nothing affects me as deeply as the highs and lows of staff relationships. It’s one thing I haven’t come close to getting …

It’s better to be safe than sorry, right? But, nothing ventured, nothing gained. You should never judge a book by its cover. But clothes make the man (or woman)? Winners never quit. But you should also quit while you’re ahead. The English language is peppered with contradictory idioms. Almost every go-to adage has a rational, …