Terms of Service

These Terms of Service govern your access to and use of mikestopforth.com and any enquiries, bookings or services arranged through the website.

By using the website, you agree to these terms. Please stop using the website if you do not agree with them.

1. Website Owner

The website is operated by:

Legal entity or service provider: Michael Stopforth 
Trading name: Mike Stopforth
Email: mike@mikestopforth.com
Business address: 79 Roodebloem Rd, Woodstock, Cape Town

2. Website Purpose

The website provides information about Mike Stopforth’s professional activities, which may include:

• Keynote speaking
• Facilitation
• Workshops
• Consultation
• Advisory services
• Books and written content
• Podcasts and videos
• Newsletters
• Related professional services

Information on the website is provided for general informational and promotional purposes.

Submitting an enquiry does not create a binding booking or service agreement.

3. Bookings and Service Agreements

A booking will only be confirmed once the relevant parties have agreed to the required details, which may include:

• The scope of the engagement
• The date, time and location
• The audience and event format
• The fee and payment terms
• Travel and accommodation arrangements
• Technical or production requirements
• Cancellation and postponement terms
• Any deliverables or usage rights

These details may be recorded in a quotation, proposal, booking confirmation, statement of work or separate written agreement.

Where a separate written agreement conflicts with these website terms, the separate written agreement will apply to the relevant service.

4. Quotations and Fees

Unless stated otherwise:

• Quotations are valid for the period specified in the quotation
• Fees exclude VAT where VAT is applicable
• Travel, accommodation, production and other agreed expenses may be charged separately
• A deposit or full payment may be required before a booking is confirmed
• Services may be suspended or cancelled if an amount is not paid by the agreed date

All fees and payment arrangements will be confirmed in writing before the relevant service is delivered.

5. Cancellations and Postponements

Cancellation and postponement terms may differ depending on the nature, timing and location of an engagement.

The applicable terms will be included in the relevant quotation, proposal or booking agreement.

Unless otherwise agreed in writing:

• A postponement is subject to availability
• Additional costs caused by a postponement or cancellation may be payable
• Non-refundable expenses already incurred may be charged
• A cancellation fee may apply where a confirmed date can no longer reasonably be offered to another client
• Any cancellation rights provided by applicable consumer law remain unaffected

Neither party will be liable for failing to perform an obligation where performance is prevented by circumstances beyond that party’s reasonable control. The affected party must notify the other party as soon as reasonably possible.

6. Client Responsibilities

When booking a service, the client is responsible for:

• Providing complete and accurate event or project information
• Identifying relevant deadlines and requirements
• Obtaining any venue, recording or broadcasting permissions
• Providing agreed equipment, access and technical support
• Ensuring that the event environment is reasonably safe
• Paying agreed fees and expenses on time
• Not using recordings, materials or intellectual property beyond the rights granted

Additional responsibilities may be included in the applicable booking agreement.

7. Intellectual Property

Unless expressly stated otherwise, all website content is owned by or licensed to Michael Stopforth.

This includes:

• Written content
• Articles
• Presentations
• Frameworks
• Workshop materials
• Videos
• Audio recordings
• Graphics
• Photographs
• Logos
• Website design
• Downloadable resources

You may view and use the website for lawful personal or internal business purposes.

You may not, without prior written permission:

• Reproduce or republish substantial website content
• Sell, license or commercially exploit website materials
• Modify content and present it as your own
• Remove copyright, attribution or ownership notices
• Record or distribute a presentation, workshop or consultation
• Use content to train, populate or commercialise an automated system
• Use the Mike Stopforth name, image, voice or likeness to imply endorsement

Brief quotations may be used where legally permitted and accompanied by appropriate attribution.

8. Recording and Event Content

No presentation, workshop, consultation or facilitation session may be recorded, streamed, reproduced or distributed unless this has been agreed in writing.

Where recording rights are granted, the permitted platforms, period, audience and uses must be agreed in advance.

Attendance at or participation in an engagement does not transfer ownership of the underlying presentation, methodology, content or materials.

9. User Submissions

When you submit an enquiry, testimonial, comment or other material, you confirm that:

• The information is accurate to the best of your knowledge
• You are authorised to provide it
• It does not infringe another person’s rights
• It is not unlawful, harmful, defamatory or misleading
• It does not contain malicious code or unsolicited advertising

You remain responsible for information you submit.

Where you provide a testimonial or other content for publication, we will obtain any necessary permission regarding its intended use.

10. Acceptable Use

You may not use the website to:

• Break any law
• Attempt to gain unauthorised access to the website or related systems
• Interfere with the operation or security of the website
• Introduce malware or harmful code
• Scrape or extract content through unreasonable automated means
• Impersonate another person
• Submit fraudulent, abusive or misleading enquiries
• Infringe intellectual-property, privacy or other legal rights
• Send spam or unsolicited promotional material

We may restrict or block access where we reasonably believe the website is being misused.

11. General Information Disclaimer

Website articles, newsletters, podcasts, presentations and other content are provided for general information and discussion.

They do not constitute legal, financial, medical, technical or other regulated professional advice.

Although reasonable efforts are made to provide useful and accurate information, we do not guarantee that all content is complete, current, error-free or suitable for your specific circumstances.

You should obtain appropriate professional advice before making an important decision based on website content.

12. Results and Outcomes

Any examples, opinions, case studies or testimonials presented on the website describe particular experiences or perspectives.

They do not guarantee that a speaking engagement, consultation, workshop or other service will produce a specific commercial, organisational or personal outcome.

Results depend on circumstances outside our control, including implementation, participation, market conditions and decisions made by the client or audience.

13. Third-Party Links and Services

The website may contain links to external websites, social-media platforms, media services, booking tools or other third-party resources.

These links are provided for convenience. We do not control and are not responsible for:

• Their availability
• Their content
• Their security
• Their terms
• Their privacy practices
• Products or services offered through them

Accessing third-party services is at your own discretion and may be subject to separate terms.

14. Website Availability

We aim to keep the website available and functioning, but we do not guarantee uninterrupted or error-free access.

The website may be suspended, changed or withdrawn for maintenance, security, technical, commercial or other reasons.

15. Limitation of Liability

To the fullest extent permitted by law, we will not be liable for indirect, incidental, special or consequential loss arising from:

• Your use of or inability to use the website
• Reliance on general website content
• Third-party websites or services
• Unauthorised access to information despite reasonable safeguards
• Events outside our reasonable control

Nothing in these terms excludes or limits liability that cannot lawfully be excluded, including any rights or remedies available under applicable consumer-protection legislation.

Where liability may lawfully be limited, our total liability relating to a paid service will not exceed the amount paid for the specific service giving rise to the claim.

16. Indemnity

To the extent permitted by law, you agree to indemnify us against claims, losses or expenses resulting from:

• Your unlawful use of the website
• Your violation of these terms
• Content you submit
• Your infringement of another person’s rights

This provision does not apply to the extent that a claim was caused by our unlawful or negligent conduct.

17. Privacy

Personal information is processed in accordance with our Privacy Policy.

By submitting information through the website, you confirm that the information is accurate and that you are authorised to provide it.

18. Changes to These Terms

We may update these terms when the website, services or applicable legal requirements change.

The updated terms will be published on this page with a revised “Last updated” date.

Changes will not retrospectively alter the material terms of an already confirmed booking unless agreed by the parties or required by law.

19. Governing Law

These terms are governed by the laws of the Republic of South Africa.

Any dispute will be subject to the jurisdiction of the appropriate South African courts, unless the parties have agreed to another lawful dispute-resolution process.

20. General Provisions

If part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.

A failure to enforce a right does not amount to a waiver of that right.

You may not transfer your rights or obligations under these terms without prior written consent.

21. Contact

Questions about the website or these terms may be sent to:

Email: mike@mikestopforth.com
Address: 79 Roodebloem Rd, Woodstock, Cape Town